“Sacrifice” by John More in Seth Godin’s “What Matters Now”
A winning business understands that to gain a customer
it must first be willing to lose a customer.
Unfortunately, we’ve been conditioned to do whatever
it takes to not lose a customer. To always say YES to
customers. To always kowtow to the whims of
customers. That’s unfortunate because winning
companies [...]
By Chip and Dan Heath from Seth Godin’s “What Matters Now”
A troubled teenager named Bobby was sent to see
his high-school counselor, John Murphy. Bobby
had been in trouble so many times that he was in
danger of being shipped off to a special facility for
kids with behavioral problems.
Most counselors would have discussed Bobby’s
problems with him, [...]
By Dave Ramsey from Seth Godin’s “What Matters Now”
Malcolm Gladwell says it takes 10,000 hours of practice to become an “Outlier.” He is, of
course, right. My mother says practice makes perfect. She is, of course, right. A billionaire
friend once told me to read one of the best stories on successful living, e Tortoise and
the Hare. [...]